Trust & Safety

Built for neighborly exchanges

Gnome is neighbors trading tomatoes, not strangers meeting in parking lots. Here’s how the platform is designed to keep it that way.

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Your address stays private

Public listings show an approximate area only — never your home address. Locations are rounded to roughly a neighborhood-sized cell, and exact pickup details are shared only after you approve a request, by you, when you choose.

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Private messaging

Pickup chat opens only between a seller and the neighbor they approved — nobody else can read it. Conversations stay attached to the exchange, so there’s a record if something goes wrong.

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Report & block

Every listing, Market, and conversation in the Gnome app has a report option, and you can block any user — they can’t message you or interact with your listings again. Reports go to a human.

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Earned trust, not star ratings

Seller profiles show objective history — how long they’ve been on Gnome, how much they’ve shared and completed, and how quickly they respond. No anonymous one-star drama; just a track record.

Meeting up, the smart way

Food safety, between neighbors

Sellers are responsible for what they share and for following their local rules. A few things worth knowing before you post or pick up:

This is friendly guidance, not legal advice — rules differ by state and county, and it’s each seller’s job to know the ones that apply to them. When you’re unsure, your county extension office is a great first call.

Growing with AI, honestly

The Garden Planner and listing assistant are AI helpers. They’re good at zone-aware timing and friendly drafts; they’re not a substitute for local expertise, pesticide labels, or food-regulation guidance. Results depend on weather, soil, pests, and seed quality — treat suggestions as a starting point, and always follow product labels and local rules.